FREQUENTLY ASKED QUESTIONS
What does Dole Plantation have to offer educational groups?
(NOTE: All Group Tours are temporarily suspended due to COVID-19) Group tours can be customized to fit your group’s needs and interests, and may include any of the following: Pineapple Express Train Ride, Plantation Garden Tour, Pineapple Garden Maze, and a variety of age-appropriate activities.
What makes Dole Plantation different from other educational tours?
Dole Plantation’s hands-on educational tours are feasts for the senses, from a taste of fresh pineapple to a train ride through farmed fields. The Dole experience focuses on the history of pineapples and agriculture in Hawai‘i, and demonstrates through living exhibits how agriculture in Hawai`i has changed from the old plantation days of pineapple and sugar to a more diversified agricultural landscape.
Located on the road from Honolulu to the North Shore, Dole Plantation’s reasonable prices, flexible packages, and variety of fun and educational activities mean you can customize a great experience for young and old alike. You can spend as much time as you want at the plantation, from a refreshing hour to a whole day of exploration.
Do you have set tour packages?
There are no set tour packages. All activities are a la carte, allowing you to pick and choose what you want.
How can I arrange an educational tour?
(NOTE: All Group Tours are temporarily suspended due to COVID-19) Visit our Group Tour Rates web page for more information. Please note that due to the Coronavirus pandemic, we have temporarily suspended online ticket sales. However, you can also call us at (808) 621-8408, Monday through Friday (closed Christmas Day), 9:30 a.m – 4:00 p.m.
How long are the tours?
Your customized tour can range from an hour to a full day, depending on the activities you select. The Plantation Garden Tour takes about an hour. The Pineapple Garden Maze, on average, takes 40 minutes to solve. The Pineapple Express Train ride lasts 20 minutes. A minimum of one hour is suggested for the Pineapple Express Train ride and pineapple-cutting demonstration combination.
What types of groups do you accommodate?
(NOTE: All Group Tours are temporarily suspended due to COVID-19) We can accommodate all types of groups, from mixed ages to students to all adults. At student rates, we welcome school children ages 4–17, church youth groups, boy scouts and girl scouts, and student sports teams. Student rates apply to Hawai‘i residents only. Non-student groups are also welcome. Contact us for rates.
Do you provide wheelchairs for guests with disabilities?
(NOTE: We have temporarily suspended the loaning of wheelchairs due to COVID-19. Please check back at at a later date.) Guests are welcome to bring their own wheelchair / mobile chair. Please note that our Train and Garden attractions are wheelchair accessible, however, the Maze attraction consists of gravel pathways which may be difficult to maneuver with a wheelchair.
Can I make a reservation or purchase tickets in advance?
We do not take reservations, and are currently not offering advance ticket sales. Tickets are sold on a first come, first served basis and may be purchased upon arrival at either the Train or Maze Ticket Booths.
Your website states you are open, but the Tours are closed.
Yes, we are open, although Group Tours are currently not available. However, you may purchase individual Attraction tickets or combo packages.
I have a group of 25 and would like to be notified or be put on a wait-list should the current pandemic restrictions be lifted.
We currently do not have a wait list. Please check back for updates on Group Tour availability.
Do I have to pay to shop in the store or buy Dole Whip?
There is no admission to enter the Visitor Center. The only admission is for the 3 Attractions (train, maze, garden).
I have a 1-year old and would like to know if they are able to go on any of the Attractions?
Any child 3 years of age or under is able to go on the Attractions as long as they are accompanied by a paying adult.
If you have a question not listed in our FAQ, email us and we’ll send you an answer as soon as possible. We may even add your question to our list!